“We did it with Zappos.com! Let me help you get your company culture to naturally attract and retain top talent and loyal customers.”
If you answer yes to any of these, it’s time for some culture.
- Is your employee turnover more than 10%?
- Is your customer retention less than 50%?
- Are you finding it harder to attract customers while your customer acquisition costs are going up?
Dr. Vik – “Doc” was the coach for Zappos.com executives and employees from 2005-2010. As an executive, he was recruited to help create the Culture for the company. His duties, responsibilities and opportunities were to work with individuals, teams and departments with relationships, communication, goal setting and re-invention, while creating a common language, all helping to create and drive the Culture. He also provided the Leadership training to everyone within management.
During his time at Zappos.com, the culture was the key focus of the 60 Minutes and Dateline segments as well as other television shows, print articles and awards. With Dr. Vik’s coaching, Zappos debuted at #23 on Fortune’s Best Companies to Work For in 2009, the highest ranking of any new company, and placed #15 in 2010. This popular e-retailer went on to reach one billion dollars in sales and sold to Amazon.com for $1.2 Billion at the time of the deal closing in 2009.
Previous to Zappos.com, Dr. Vik built and directed one of the most successful Clinics in the country for over 22 years, while coaching other health professionals to reach the success for their business they dreamed of.
Now you can have the playbook Dr. Vik used at Zappos for your organization. He will show you how aligning the culture to your vision, purpose, business model, unique factor, values, leadership and brand can achieve greater success by having your employee’s thoughts, language, decisions and actions beat in one direction for the success of the organization. The results will be happy, engaged employees and customers — a decrease in employee turnover and increase in repeat, loyal customers.
Yes, you can “Turn Your Company into a Magnet”…by attracting and maintaining employees and customers. Start by reading my email newsletter and
contact me personally.